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Help & Feedback

We're building Rex with you — reach out anytime

Join our Discord

Got a question or stuck somewhere? Join our Discord community — chat with the team and other agents using Rex.

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Feature requests & Feedback

Have an idea that would make Rex better? Vote on existing requests or submit your own — we read every one.

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Watch tutorial

New to Rex? Watch a quick walkthrough to set up your account, connect WhatsApp, and send your first campaign.

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Step-by-step guide

A visual walkthrough showing how to create and schedule a WhatsApp campaign — with screenshots for every step.

View guide

Getting started with Rex

5 min setup
STEP 1

Connect WhatsApp

Go to Settings → WhatsApp and scan the QR code with your phone. Rex uses your real WhatsApp number so messages feel personal.

STEP 2

Import your contacts

Upload a CSV or Excel file with your leads. Map the columns and Rex will handle duplicates automatically.

STEP 3

Create a template

Write a message template using variables like {{name}} and {{agent_name}}. Each contact gets a personalised message.

STEP 4

Send a campaign

Pick your audience, choose a template, and hit send. Rex sends messages in batches with random delays to stay safe.

STEP 5

Track deals in Pipeline

Every contact moves through your pipeline — from New to Replied to Won. Drag and drop to update, or let Rex auto-transition when contacts reply.

STEP 6

Get notified & follow up

Rex sends you WhatsApp alerts when contacts reply and daily reminders for leads that need attention. Never miss a hot lead.